- Retainer / fixed fee
- What you pay monthly to keep an operating team in market. Covers the operators, research, travel and field work - the cost of finding out what is true in India. Fixed and stated up front, so nothing about the engagement depends on optimistic forecasts. The retainer buys evidence and execution, never a promise of revenue.
- Qualified demand
- Demand only counts when it is named, documented and pursued. Named accounts with a stated buying trigger, registered partners, and a written pursuit history. Interest, intros and unqualified pipeline are excluded on purpose. This is the record we review at each gate - it is what makes the next number checkable.
- Cash collected
- The single measurement everything downstream depends on. Counted net of taxes, refunds, chargebacks and pass-through costs. Bookings, signed LOIs and pilots without an invoice are not cash. Reconciled against your own ledger, so both sides read the same number.
- Success fee triggers
- The upside is only earned after the cash lands. Charged as an agreed share of attributable collected cash, on the cash actually received. No success fee on bookings, pipeline, or activity - and none on revenue we cannot attribute. Capped and defined per engagement so your unit economics stay predictable.
- The quarterly value ledger
- Every quarter we publish value created, fees paid and the multiple between them. Value created is built from collected cash, plus documented cost avoided and cycle time removed - each line sourced. Fees paid shows retainer and success fee together, so the comparison is honest. If the multiple slips, the ledger says so before the invoice does.
- Value created ÷ fees paid
- The one ratio that decides whether the engagement continues. Reported alongside payback in months, so you can see when the spend returned itself. A multiple below the agreed floor triggers a scope conversation, not a renewal. Illustrative planning models are labelled as such and never mixed into reported value.